Outlook 2026
The Trust Gap
Top Trends Defining Outlook 2026
The AI Imperative Requires Operational Discipline
Transforming AI experimentation into repeatable revenue demands operational precision
The Confidence Crisis Creates a Buyer Trust Gap
GTM teams that deliver proof will build the buyer confidence that accelerates decisions
Discoverability Drives Consideration, Revenue
Visibility where buyers research anonymously is the new mandate for winning consideration
Execution Is the New GTM Strategic Advantage
Disciplined focus on execution becomes the differentiator for GTM teams in 2026
Foreword
The Trust Gap: Buyers Demand Confidence "The Organizations That Thrive Will Enable Decisions, Not Amplify Complexity"
B2B buyers have never been more empowered. AI-assisted research, expanded peer networks, and unprecedented access to information have transformed vendor evaluation. Yet confidence continues to erode.
This is the trust gap. Information abundance has not delivered clarity. It has widened the distance between what buyers know and what they trust.
Our research reveals a stark reality: buying groups have expanded to an average of nine stakeholders while cycles compress. Buyers consume more content than ever, yet shortlists form before vendors detect any signals. Brand discoverability and familiarity now determine whether you are part of their evaluation at all.
Trust is the constraint at every stage, requiring GTM teams to apply buyer enablement with precision. Buyers are not asking to learn; they are seeking to validate.
This demands a fundamental reorientation: establish presence before requirements crystallize, enable consensus across expanding buying groups, and deliver proof that survives scrutiny. The organizations that succeed will be those that transform complexity into confidence and project trust at every engagement point.
This edition of the INFUSE Outlook provides the frameworks you need for building trust and buyer confidence in 2026 and beyond.
Strategic Insights
Practical resources crafted to navigate the B2B buyer reality
The AI Implementation Handbook for B2B GTM in 2026
Deploy AI strategically across the B2B buying journey with maturity-based execution guidance
Discoverability-to-Revenue: Building Trust in an AI-Enabled Era
Bridge the trust gap with a strategic four-phase framework from buyer discovery to revenue
The Buyer-Led GTM Framework: How to Accelerate Buyer Confidence
Enable buyer decisions from initial research to expansion with a four-step GTM roadmap
Download the Outlook 2026 PDF
Exclusive B2B Market Research
Fueled by insights from 2.3K GTM leaders and B2B buyers
Expert Voices
Outlook 2026 Contributors
Alex Kesler
Founder & CEO
Larysa Zakirova
COO
Dan Freeman
CRO
David Verwey
CCO
Victoria Albert
CMO
Joseph Braue
VP Custom Content Solutions
Mukesh Rajpurohit
VP APAC
Andrew Sambrook
SVP Global
Demand
Generation
Petya Dolaptchieva
VP, Global
Client Success
& Strategy
Scott Vaughan
GTM Growth Marketer & Advisor
Mike Wallace
VP Display Advertising
Brian Glynn
VP INFUSE Health
Kerry Cunningham
Head of
Research &
Thought Leadership, 6sense
Outlook Accolades
Further resources
Outlook 2025
Buyer-Centric Strategies to Drive Growth through Efficiency
Accolades
Fueled by combined insights from
2K+
revenue leaders and B2B buyers driving GTM investments
The End of The
Growth-at-all-costs Era
Hello
Innovation through Efficiency
AI, CYBERSECURITY,
and CLOUD INVESTMENTS
Driving
Bottom-Line
Impact
THE RISE
OF SERVICES-AS-A-SOFTWARE
Mitigating Buyers’ Fear of Messing Up (FOMU)
MARKETERS STRUGGLE
TO CONNECT
Winning The Buyer Enablement Mandate
Outlook 2025
Buyer Advocacy: How to Engage Your Defensive Buying Groups
Explore strategies to foster buyer advocacy through client-centric demand generation
Brand-to-Demand: The Future of B2B Growth
Bridge the gap between demand and brand, to enable predictable and scalable growth while reinforcing your brand presence
Death of the MQL? How to Qualify Prospects in 2025
Learn how to replace MQL criteria with a more effective, in-market prospect qualification process
The Future of Demand Content Is Buyer-Led
Evolve your content marketing strategies to align with buyer preferences and support greater performance
A New Era for Channel Partner Marketing
Overcome the challenges of the channel to drive qualified demand generation
The Healthcare Challenge: Balancing Security and AI in 2025
Navigate AI adoption and security priorities in healthcare’s transformative era
How to Activate Demand Strategies with AI in 2025
Explore fundamental AI strategies to meet organizational objectives and enhance the buyer experience
Powered by
Voice of the Buyer Report 2025
In-house research on the defensive stance of B2B buying groups and strategies for crafting impactful, buyer-led journeys that empower stakeholders in 2025
Voice of the Marketer Report 2025
In-house research on how marketers are navigating buyer scrutiny and crafting demand strategies to bridge gaps and deliver value in 2025
Expert voices
Further resources
Have questions about our research?
Outlook 2025 contributors
Foreword
A B2B Marketing Shift: Buyers Demand Outcomes and Efficiency
“It’s a Buyer’s World; We Are Just Living in It”
In 2025, we will see dramatic changes in buyer priorities. The defensive buyer mindset will shift to driving efficiency and outcomes, effectively ending the growth-at-all-costs model.
This, in turn, has bolstered AI purchases, shaping the buyer’s journey and further accelerating investments in Cybersecurity and Cloud.
GTM teams are under pressure to deliver innovation while reducing costs.
Hence, the services-as-software model has emerged, largely fueled by decision makers seeking to mitigate their fear of messing up (FOMU). Buyers demand more value and expertise, prompting vendors to bundle services with tech for a seamless, buyer-centric experience.
As we step into this era, marketers must bridge the gap between their strategies and buyer expectations—buyer centricity is key for engaging tech-savvy, independent buyers who are fully in command of their journeys and experience.
I am confident that this edition of the INFUSE Outlook, alongside our annual Insights research, will provide invaluable guidance for your demand strategies in 2025 and beyond.
Outlook 2024
As we near the close of another year, it is a pivotal moment for reflection. B2B leaders are in a critical position to assess the effectiveness of their strategies and chart a new course for 2024.
In recent years, the business landscape has undergone rapid transformation, largely influenced by the COVID-19 pandemic. In the years following, companies adapted swiftly, leading to a post-pandemic economic resurgence. However, this was short-lived as 2023 brought economic uncertainty, provoking widespread budget cuts and downsizing.
This also shifted attention to technology purchases as many B2B organizations found themselves burdened with bloated tech stacks that proved difficult to maintain. Coupled with diminishing PE/VC resources and the AI hype cycle leveling off, this trend has given rise to a more defensive approach among buyers.
As a result, organizations are now facing a complex business environment as expectations to drive performance and ROI are met conversely with reduced budgets and teams.
So, what does success look like in 2024?
Outlook 2024 contributors
Insights from INFUSE Demand Experts to Empower Your Growth in 2023 and Beyond
As the sun sets on another year, now is the time to reflect, analyze, and plan new innovative strategies in order to generate the best outcomes for 2023.
Indeed, ahead of next year’s challenges lies the opportunity to drive growth and results for those quick to pivot to trends with flexible and resilient strategies that keep pace with emerging developments. It is evident that if success is to be attained in 2023, a significant shift in marketing strategies will be required.
At the center of the trends driving the evolution in B2B marketing is the need for marketing and demand leaders to demonstrate quantifiable performance and significant results from their marketing investment initiatives. This emphasis on performance and growth marketing born from the pressures of the looming recession has already had noticeable impact on the role of marketing departments within organizations—and will continue to affect how teams operate next year.
In fact, Forrester reports that up to 20% of demand teams stand to be incorporated into sales functions in 2023—a rather concerning statistic that demonstrates the ongoing problem of misalignment between sales and marketing and a wider issue that continues to plague many organizations.
While certainly an attempt to improve performance and boost revenue, this trend only emphasizes the need for marketers to deliver extraordinary growth results in the face of greater budget scrutiny—or risk losing their autonomy to the sales team.
Outlook 2022
As the ever-evolving B2B landscape continues to present unique challenges for B2B marketers, its changing nature also means new possibilities and opportunities. It is only logical to question how the B2B market will continue to shift in 2022, and which strategies will be the most effective for managing change.
In INFUSE’s outlook for 2022, our industry experts forecast the upcoming trends and their impact on not only demand generation, but the B2B marketplace and how we work in general.
Outlook 2022 was written in December 2021, before the invasion of Ukraine.
Therefore, this piece has been revisited, with new considerations (labeled as “update”) and a new section on Cyber Resilience to reflect on how this escalating war has and will continue to change the predictions we made at the end of 2021.
Our focus will be on the impact of the conflict on B2B growth marketing. We believe that any geopolitical commentary would be out of place and beyond our expertise.
Outlook 2021
At the beginning of 2021, B2B marketers find themselves at a crossroads – both in terms of the business climate and the greater social context in which they operate. What’s next?
In our Outlook for 2021, INFUSE leadership share their unique views and insights into this major moment in B2B marketing, including exciting developments that lay in store for INFUSE in the year ahead.