Outlook 2025
Buyer-Centric Strategies to Drive Growth through Efficiency
Honors from previous editions
Fueled by combined insights from
2K+
revenue leaders and B2B buyers driving GTM investments
The End of The
Growth-at-all-costs Era
Hello
Innovation through Efficiency
AI, CYBERSECURITY,
and CLOUD INVESTMENTS
Driving
Bottom-Line
Impact
THE RISE
OF SERVICES-AS-A-SOFTWARE
Mitigating Buyers’ Fear of Messing Up (FOMU)
MARKETERS STRUGGLE
TO CONNECT
Winning The Buyer Enablement Mandate
Outlook 2025
Buyer Advocacy: How to Engage Your Defensive Buying Groups
Explore strategies to foster buyer advocacy through client-centric demand generation
Brand-to-Demand: The Future of B2B Growth
Bridge the gap between demand and brand, to enable predictable and scalable growth while reinforcing your brand presence
Death of the MQL? How to Qualify Prospects in 2025
Learn how to replace MQL criteria with a more effective, in-market prospect qualification process
The Future of Demand Content Is Buyer-Led
Evolve your content marketing strategies to align with buyer preferences and support greater performance
A New Era for Channel Partner Marketing
Overcome the challenges of the channel to drive qualified demand generation
The Healthcare Challenge: Balancing Security and AI in 2025
Navigate AI adoption and security priorities in healthcare’s transformative era
How to Activate Demand Strategies with AI in 2025
Explore fundamental AI strategies to meet organizational objectives and enhance the buyer experience
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Voice of the Buyer Report 2025
In-house research on the defensive stance of B2B buying groups and strategies for crafting impactful, buyer-led journeys that empower stakeholders in 2025
Voice of the Marketer Report 2025
In-house research on how marketers are navigating buyer scrutiny and crafting demand strategies to bridge gaps and deliver value in 2025
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Outlook 2025 contributors
Foreword
A B2B Marketing Shift: Buyers Demand Outcomes and Efficiency
“It’s a Buyer’s World; We Are Just Living in It”
In 2025, we will see dramatic changes in buyer priorities. The defensive buyer mindset will shift to driving efficiency and outcomes, effectively ending the growth-at-all-costs model.
This, in turn, has bolstered AI purchases, shaping the buyer’s journey and further accelerating investments in Cybersecurity and Cloud.
GTM teams are under pressure to deliver innovation while reducing costs.
Hence, the services-as-software model has emerged, largely fueled by decision makers seeking to mitigate their fear of messing up (FOMU). Buyers demand more value and expertise, prompting vendors to bundle services with tech for a seamless, buyer-centric experience.
As we step into this era, marketers must bridge the gap between their strategies and buyer expectations—buyer centricity is key for engaging tech-savvy, independent buyers who are fully in command of their journeys and experience.
I am confident that this edition of the INFUSE Outlook, alongside our annual Insights research, will provide invaluable guidance for your demand strategies in 2025 and beyond.
Outlook 2024
As we near the close of another year, it is a pivotal moment for reflection. B2B leaders are in a critical position to assess the effectiveness of their strategies and chart a new course for 2024.
In recent years, the business landscape has undergone rapid transformation, largely influenced by the COVID-19 pandemic. In the years following, companies adapted swiftly, leading to a post-pandemic economic resurgence. However, this was short-lived as 2023 brought economic uncertainty, provoking widespread budget cuts and downsizing.
This also shifted attention to technology purchases as many B2B organizations found themselves burdened with bloated tech stacks that proved difficult to maintain. Coupled with diminishing PE/VC resources and the AI hype cycle leveling off, this trend has given rise to a more defensive approach among buyers.
As a result, organizations are now facing a complex business environment as expectations to drive performance and ROI are met conversely with reduced budgets and teams.
So, what does success look like in 2024?
Outlook 2024 contributors
Insights from INFUSE Demand Experts to Empower Your Growth in 2023 and Beyond
As the sun sets on another year, now is the time to reflect, analyze, and plan new innovative strategies in order to generate the best outcomes for 2023.
Indeed, ahead of next year’s challenges lies the opportunity to drive growth and results for those quick to pivot to trends with flexible and resilient strategies that keep pace with emerging developments. It is evident that if success is to be attained in 2023, a significant shift in marketing strategies will be required.
At the center of the trends driving the evolution in B2B marketing is the need for marketing and demand leaders to demonstrate quantifiable performance and significant results from their marketing investment initiatives. This emphasis on performance and growth marketing born from the pressures of the looming recession has already had noticeable impact on the role of marketing departments within organizations—and will continue to affect how teams operate next year.
In fact, Forrester reports that up to 20% of demand teams stand to be incorporated into sales functions in 2023—a rather concerning statistic that demonstrates the ongoing problem of misalignment between sales and marketing and a wider issue that continues to plague many organizations.
While certainly an attempt to improve performance and boost revenue, this trend only emphasizes the need for marketers to deliver extraordinary growth results in the face of greater budget scrutiny—or risk losing their autonomy to the sales team.
Outlook 2022
As the ever-evolving B2B landscape continues to present unique challenges for B2B marketers, its changing nature also means new possibilities and opportunities. It is only logical to question how the B2B market will continue to shift in 2022, and which strategies will be the most effective for managing change.
In INFUSE’s outlook for 2022, our industry experts forecast the upcoming trends and their impact on not only demand generation, but the B2B marketplace and how we work in general.
Outlook 2022 was written in December 2021, before the invasion of Ukraine.
Therefore, this piece has been revisited, with new considerations (labeled as “update”) and a new section on Cyber Resilience to reflect on how this escalating war has and will continue to change the predictions we made at the end of 2021.
Our focus will be on the impact of the conflict on B2B growth marketing. We believe that any geopolitical commentary would be out of place and beyond our expertise.
Outlook 2021
At the beginning of 2021, B2B marketers find themselves at a crossroads – both in terms of the business climate and the greater social context in which they operate. What’s next?
In our Outlook for 2021, INFUSE leadership share their unique views and insights into this major moment in B2B marketing, including exciting developments that lay in store for INFUSE in the year ahead.